:root{
  --ink:#13221d;--muted:#687871;--line:#dde7e2;--paper:#fff;--canvas:#f4f7f5;
  --green:#176b56;--green-dark:#0b4d3d;--green-soft:#e6f3ee;--gold:#d7a642;
  --red:#c7483f;--red-soft:#fff0ee;--orange:#db7b2b;--orange-soft:#fff4e7;
  --blue:#426fbd;--blue-soft:#edf3ff;--purple:#7b5cc4;--shadow:0 12px 40px rgba(18,58,45,.08);
  --radius:18px;--sidebar:252px;
}
*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{margin:0;font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--ink);background:var(--canvas);font-size:14px;overflow-x:hidden}
a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}button{cursor:pointer}
.app-shell{min-height:100vh}
.sidebar{width:var(--sidebar);height:100vh;position:fixed;inset:0 auto 0 0;background:linear-gradient(172deg,#0c4f40 0%,#073c31 72%,#082e27 100%);color:#fff;padding:24px 16px;display:flex;flex-direction:column;z-index:40;overflow:auto}
.brand{display:flex;align-items:center;gap:12px;padding:0 7px 24px;border-bottom:1px solid rgba(255,255,255,.12)}
.seal{width:45px;height:45px;border:1.5px solid rgba(255,255,255,.7);border-radius:50%;display:grid;place-items:center;position:relative;background:rgba(255,255,255,.07);font-family:Georgia,serif;font-weight:800;color:#f7d783;font-size:17px}
.seal:after{content:"";position:absolute;inset:4px;border:1px dashed rgba(247,215,131,.55);border-radius:50%}
.brand-copy strong{font-family:Georgia,serif;display:block;font-size:15px;letter-spacing:.1px}.brand-copy span{display:block;font-size:9px;opacity:.65;letter-spacing:1.1px;text-transform:uppercase;margin-top:4px}
.nav-section{margin-top:22px}.nav-title{font-size:10px;text-transform:uppercase;letter-spacing:1.4px;opacity:.46;padding:0 12px;margin-bottom:8px}
.nav-item{display:flex;align-items:center;gap:12px;padding:11px 12px;border-radius:10px;margin:3px 0;color:rgba(255,255,255,.75);font-size:13px;font-weight:550;transition:.2s}
.nav-item:hover{background:rgba(255,255,255,.08);color:#fff}.nav-item.active{background:rgba(255,255,255,.13);color:#fff;box-shadow:inset 3px 0 #e8c366}
.nav-icon{width:20px;text-align:center;font-size:16px;opacity:.9}.nav-badge{margin-left:auto;background:#e8c366;color:#173d31;border-radius:99px;min-width:20px;height:19px;padding:0 6px;display:grid;place-items:center;font-size:10px;font-weight:800}
.sidebar-user{margin-top:auto;border-top:1px solid rgba(255,255,255,.12);padding:17px 7px 0;display:flex;gap:10px;align-items:center}
.avatar{width:37px;height:37px;border-radius:50%;display:grid;place-items:center;background:#d8efe6;color:var(--green-dark);font-weight:800;font-size:12px;flex:0 0 auto}
.sidebar-user strong{font-size:12px;display:block}.sidebar-user span{font-size:10px;opacity:.55;display:block;margin-top:2px}.logout-btn{margin-left:auto;background:none;border:0;color:#fff;opacity:.6;font-size:18px;padding:5px}
.main{margin-left:var(--sidebar);min-height:100vh}
.topbar{height:72px;background:rgba(255,255,255,.92);backdrop-filter:blur(15px);border-bottom:1px solid var(--line);display:flex;align-items:center;padding:0 32px;position:sticky;top:0;z-index:30}
.menu-toggle{display:none;background:none;border:0;font-size:22px;margin-right:12px}.search-global{width:min(390px,42vw);position:relative}.search-global input{width:100%;border:1px solid transparent;background:#f1f5f3;border-radius:10px;padding:10px 14px 10px 38px;outline:none}.search-global:before{content:"⌕";position:absolute;left:14px;top:7px;font-size:20px;color:#718079}
.top-actions{margin-left:auto;display:flex;align-items:center;gap:13px}.language{border:1px solid var(--line);background:#fff;border-radius:9px;padding:8px 10px;color:var(--muted);font-size:12px}.icon-btn{border:0;background:#f1f5f3;width:36px;height:36px;border-radius:50%;position:relative}.icon-btn .dot{position:absolute;right:5px;top:4px;width:7px;height:7px;background:#e95a50;border:2px solid #fff;border-radius:50%}
.page{padding:28px 32px 48px;max-width:1600px;margin:auto}.page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:24px}.eyebrow{font-size:11px;color:var(--green);text-transform:uppercase;letter-spacing:1.4px;font-weight:750;margin-bottom:6px}.page-title{font-family:Georgia,"Times New Roman",serif;font-size:27px;margin:0;color:#143d32;font-weight:650}.page-subtitle{color:var(--muted);margin:7px 0 0;line-height:1.5}
.btn{border:0;border-radius:10px;padding:10px 16px;font-weight:700;display:inline-flex;align-items:center;justify-content:center;gap:8px;transition:.2s;white-space:nowrap}.btn:hover{transform:translateY(-1px)}.btn-primary{background:var(--green);color:#fff;box-shadow:0 6px 18px rgba(23,107,86,.2)}.btn-secondary{background:#fff;color:var(--ink);border:1px solid var(--line)}.btn-danger{background:var(--red-soft);color:var(--red)}.btn-sm{padding:7px 11px;font-size:12px}.btn-block{width:100%}
.grid{display:grid;gap:18px}.grid>*{min-width:0}.grid-4{grid-template-columns:repeat(4,1fr)}.grid-3{grid-template-columns:repeat(3,1fr)}.grid-2{grid-template-columns:repeat(2,1fr)}.col-span-2{grid-column:span 2}
.card{background:var(--paper);border:1px solid #e1e9e5;border-radius:var(--radius);box-shadow:0 5px 24px rgba(20,55,43,.045)}.card-pad{padding:21px}.card-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:18px}.card-title{margin:0;font-size:15px;font-weight:780}.card-note{font-size:11px;color:var(--muted)}
.stat-card{padding:19px 20px;position:relative;overflow:hidden}.stat-card:after{content:"";position:absolute;width:74px;height:74px;border-radius:50%;background:var(--tint,#e8f4ef);right:-18px;bottom:-31px}.stat-top{display:flex;align-items:center;justify-content:space-between}.stat-icon{width:38px;height:38px;border-radius:11px;background:var(--tint,#e8f4ef);color:var(--accent,var(--green));display:grid;place-items:center;font-size:17px}.trend-up{font-size:10px;background:#e9f6ef;color:#218456;border-radius:99px;padding:4px 7px}.stat-value{font-family:Georgia,serif;font-size:29px;font-weight:700;margin-top:14px}.stat-label{font-size:11px;color:var(--muted);margin-top:3px}
.welcome{background:linear-gradient(108deg,#0e5847,#17725b 64%,#266f5d);color:#fff;border:0;position:relative;overflow:hidden;padding:25px 27px}.welcome:after{content:"";position:absolute;width:230px;height:230px;right:-52px;top:-100px;border:1px solid rgba(255,255,255,.15);border-radius:50%;box-shadow:0 0 0 38px rgba(255,255,255,.035),0 0 0 76px rgba(255,255,255,.025)}.welcome h2{font-family:Georgia,serif;font-size:24px;margin:0 0 7px}.welcome p{margin:0;color:rgba(255,255,255,.7);max-width:590px;line-height:1.55}.welcome .btn{margin-top:18px;background:#fff;color:var(--green-dark);position:relative;z-index:2}
.table-wrap{overflow:auto}.data-table{border-collapse:collapse;width:100%;min-width:750px}.data-table th{text-align:left;color:#7a8982;text-transform:uppercase;letter-spacing:.65px;font-size:9px;padding:11px 14px;border-bottom:1px solid var(--line);font-weight:800}.data-table td{padding:14px;border-bottom:1px solid #edf1ef;vertical-align:middle;font-size:12px}.data-table tbody tr:last-child td{border-bottom:0}.data-table tbody tr:hover{background:#fbfdfc}.ticket{font-weight:750;color:var(--green);font-size:11px}.person{display:flex;align-items:center;gap:9px}.person .avatar{width:32px;height:32px;font-size:10px}.person strong{display:block;font-size:12px}.person small{display:block;color:var(--muted);margin-top:2px}
.badge{display:inline-flex;align-items:center;gap:5px;border-radius:99px;padding:5px 9px;font-size:10px;font-weight:750;text-transform:capitalize;background:#eef2f0;color:#53635c}.badge:before{content:"";width:5px;height:5px;border-radius:50%;background:currentColor}.status-submitted,.status-under_verification{background:#edf3ff;color:#426fbd}.status-assigned,.status-investigation,.status-returned{background:#fff4e5;color:#b66b1f}.status-need_more_information,.status-pending_approval{background:#f2edff;color:#7457b6}.status-resolved,.status-approved,.status-closed{background:#e9f6ef;color:#218456}.status-rejected{background:#fff0ee;color:#c7483f}.priority-emergency,.priority-critical{color:#c7483f;background:#fff0ee}.priority-high{color:#c46a22;background:#fff2e7}.priority-medium{color:#426fbd;background:#edf3ff}.priority-low{color:#5a746a;background:#edf2ef}
.sla{font-size:10px;font-weight:750}.sla.overdue{color:var(--red)}.sla.safe{color:var(--green)}.sla.warning{color:var(--orange)}
.bar-list{display:flex;flex-direction:column;gap:16px}.bar-row{display:grid;grid-template-columns:120px 1fr 30px;align-items:center;gap:10px;font-size:11px}.bar-track{height:7px;background:#edf2ef;border-radius:10px;overflow:hidden}.bar-fill{height:100%;background:linear-gradient(90deg,#196c57,#55a68e);border-radius:10px}
.sparkline{height:165px;display:flex;align-items:flex-end;gap:8px;border-bottom:1px solid var(--line);padding-top:15px}.spark-bar{flex:1;background:linear-gradient(#7eb8a6,#dceee7);min-height:15px;border-radius:5px 5px 0 0;position:relative}.spark-bar:hover{background:var(--green)}.months{display:flex;justify-content:space-between;color:#8b9792;font-size:9px;margin-top:8px}
.quick-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:10px}.quick-action{padding:15px;border:1px solid var(--line);border-radius:13px;display:flex;gap:11px;align-items:center;transition:.2s}.quick-action:hover{border-color:#9fc8b9;background:#f7fbf9}.quick-icon{width:35px;height:35px;border-radius:10px;background:var(--green-soft);color:var(--green);display:grid;place-items:center}.quick-action strong{display:block;font-size:11px}.quick-action span{display:block;color:var(--muted);font-size:9px;margin-top:3px}
.alert{padding:13px 15px;border-radius:11px;margin-bottom:17px;display:flex;align-items:center;justify-content:space-between;gap:12px}.alert-success{background:#e9f6ef;color:#176644;border:1px solid #c9ead8}.alert-error{background:#fff0ee;color:#a73c34;border:1px solid #f4d0cc}.alert button{border:0;background:transparent;color:inherit;font-size:18px}
.filters{display:flex;gap:10px;align-items:center;flex-wrap:wrap;padding:15px}.control{border:1px solid var(--line);border-radius:9px;background:#fff;padding:9px 11px;outline:none;color:#4d5c56}.control:focus{border-color:#63a48f;box-shadow:0 0 0 3px rgba(23,107,86,.08)}.search-control{min-width:250px;flex:1}.empty{text-align:center;padding:50px 20px;color:var(--muted)}.empty-icon{width:55px;height:55px;border-radius:50%;background:var(--green-soft);display:grid;place-items:center;margin:0 auto 14px;font-size:23px;color:var(--green)}
.form-card{padding:25px}.form-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:18px}.form-group label{display:block;font-size:11px;font-weight:750;margin-bottom:7px;color:#3e4f48}.form-group .hint{font-weight:400;color:#87938e}.form-control{width:100%;border:1px solid #d7e1dc;border-radius:10px;padding:11px 12px;outline:none;background:#fff;color:var(--ink)}.form-control:focus{border-color:#579b85;box-shadow:0 0 0 3px rgba(23,107,86,.08)}textarea.form-control{min-height:120px;resize:vertical}.full{grid-column:1/-1}.required{color:var(--red)}.form-section{border-bottom:1px solid var(--line);padding-bottom:20px;margin-bottom:21px}.form-section-title{font-family:Georgia,serif;color:var(--green-dark);font-size:17px;margin:0 0 5px}.form-section-note{color:var(--muted);font-size:11px;margin:0}
.upload-zone{border:1.5px dashed #a9c5ba;background:#f8fbfa;border-radius:13px;padding:25px;text-align:center;position:relative}.upload-zone input{position:absolute;inset:0;opacity:0;cursor:pointer}.upload-icon{font-size:25px;color:var(--green)}.upload-zone strong{display:block;font-size:12px;margin-top:7px}.upload-zone span{display:block;color:var(--muted);font-size:10px;margin-top:5px}.ai-box{background:linear-gradient(100deg,#f0edff,#f8f6ff);border:1px solid #ddd4fa;padding:14px;border-radius:12px;display:flex;gap:11px}.ai-box strong{font-size:11px;color:#6048a0}.ai-box p{font-size:10px;color:#746795;margin:4px 0 0;line-height:1.45}
.case-layout{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:20px}.case-title-row{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.case-description{line-height:1.7;color:#4c5b55;font-size:13px}.meta-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:15px;border-top:1px solid var(--line);padding-top:18px;margin-top:18px}.meta-label{font-size:9px;text-transform:uppercase;letter-spacing:.8px;color:#88948f}.meta-value{font-size:12px;font-weight:700;margin-top:5px}
.timeline{position:relative;padding-left:23px}.timeline:before{content:"";position:absolute;left:6px;top:6px;bottom:6px;width:1px;background:#cadbd4}.timeline-item{position:relative;padding-bottom:19px}.timeline-item:before{content:"";position:absolute;left:-21px;top:3px;width:9px;height:9px;background:#fff;border:2px solid var(--green);border-radius:50%;z-index:1}.timeline-item:first-child:before{background:var(--green)}.timeline-item strong{display:block;font-size:11px}.timeline-item p{font-size:10px;color:var(--muted);margin:4px 0}.timeline-item time{font-size:9px;color:#94a09a}
.chat{max-height:440px;overflow:auto;padding-right:4px}.message{display:flex;gap:9px;margin-bottom:16px}.message.mine{flex-direction:row-reverse}.message-bubble{background:#f0f4f2;border-radius:4px 13px 13px 13px;padding:11px 13px;max-width:78%;font-size:11px;line-height:1.55}.message.mine .message-bubble{background:var(--green);color:#fff;border-radius:13px 4px 13px 13px}.message.internal .message-bubble{background:#fff6dc;border:1px solid #eddaa0;color:#6b5720}.message-name{font-size:9px;font-weight:800;margin-bottom:4px}.message-time{font-size:8px;opacity:.6;margin-top:5px}.compose{border-top:1px solid var(--line);padding-top:14px;margin-top:8px}.compose textarea{min-height:72px}.check-row{display:flex;align-items:center;gap:7px;font-size:10px;color:var(--muted);margin:9px 0}
.profile-card{text-align:center}.profile-card .avatar{width:60px;height:60px;margin:0 auto 10px;font-size:18px}.profile-card h3{margin:0;font-size:14px}.profile-card p{margin:4px 0;color:var(--muted);font-size:10px}.profile-lines{border-top:1px solid var(--line);margin-top:16px;padding-top:10px;text-align:left}.profile-line{display:flex;justify-content:space-between;gap:15px;padding:8px 0;font-size:10px}.profile-line span:first-child{color:var(--muted)}.profile-line span:last-child{font-weight:700;text-align:right}
.doc-row{display:flex;align-items:center;gap:10px;padding:10px;border:1px solid var(--line);border-radius:10px;margin-top:8px}.doc-icon{width:32px;height:32px;background:#fff0ee;color:#c7483f;border-radius:8px;display:grid;place-items:center;font-size:10px;font-weight:800}.doc-row strong{font-size:10px;display:block}.doc-row span{font-size:9px;color:var(--muted)}
.tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);margin-bottom:18px}.tab{border:0;background:none;padding:10px 13px;font-size:11px;color:var(--muted);border-bottom:2px solid transparent}.tab.active{color:var(--green);font-weight:750;border-color:var(--green)}
.pagination{display:flex;justify-content:flex-end;gap:5px;padding:14px}.pagination nav>div:first-child{display:none}.pagination nav>div:last-child{display:flex;align-items:center;gap:10px}.pagination svg{width:15px}.pagination a,.pagination span{font-size:10px}
.kb-hero{background:linear-gradient(115deg,#0d5645,#1b7760);color:#fff;border-radius:18px;padding:34px;text-align:center;margin-bottom:20px}.kb-hero h1{font-family:Georgia,serif;margin:0;font-size:27px}.kb-hero p{color:rgba(255,255,255,.7);font-size:12px}.kb-search{max-width:600px;margin:18px auto 0;display:flex}.kb-search input{flex:1;padding:13px;border:0;border-radius:10px 0 0 10px;outline:none}.kb-search button{border:0;background:#e0b858;color:#173f33;padding:0 20px;border-radius:0 10px 10px 0;font-weight:800}.article-card{padding:19px}.article-tag{font-size:9px;text-transform:uppercase;color:var(--green);font-weight:800}.article-card h3{font-family:Georgia,serif;font-size:17px;margin:8px 0}.article-card p{font-size:11px;color:var(--muted);line-height:1.6}.article-meta{font-size:9px;color:#8b9892;border-top:1px solid var(--line);padding-top:12px;margin-top:14px}
.matrix{display:grid;grid-template-columns:repeat(4,1fr);gap:9px}.permission{display:flex;gap:8px;align-items:center;padding:10px;border:1px solid var(--line);border-radius:9px;font-size:10px}.permission input{accent-color:var(--green)}
.college-card{padding:20px}.college-top{display:flex;align-items:center;gap:12px}.college-logo{width:42px;height:42px;border-radius:11px;background:var(--green-soft);color:var(--green);display:grid;place-items:center;font-weight:800}.college-card h3{font-size:13px;margin:0}.college-card p{font-size:10px;color:var(--muted);margin:4px 0 0}.college-stats{display:flex;border-top:1px solid var(--line);margin-top:15px;padding-top:12px}.college-stat{flex:1}.college-stat strong{display:block;font-size:14px}.college-stat span{font-size:9px;color:var(--muted)}
.login-page{min-height:100vh;display:grid;grid-template-columns:1.05fr .95fr;background:#fff}.login-visual{background:linear-gradient(140deg,#0b4337,#1d6654);background-size:cover;color:#fff;padding:45px;position:relative;overflow:hidden;display:flex;flex-direction:column}.login-visual:after{content:"";position:absolute;width:500px;height:500px;border:1px solid rgba(255,255,255,.1);border-radius:50%;left:-250px;bottom:-270px;box-shadow:0 0 0 65px rgba(255,255,255,.025),0 0 0 130px rgba(255,255,255,.018)}.login-brand{display:flex;align-items:center;gap:13px;position:relative;z-index:1}.login-content{margin:auto 0;max-width:590px;position:relative;z-index:1}.login-kicker{color:#e1bd63;text-transform:uppercase;letter-spacing:2px;font-size:10px;font-weight:800}.login-content h1{font-family:Georgia,serif;font-size:43px;line-height:1.12;margin:13px 0 15px;font-weight:500}.login-content p{font-size:14px;line-height:1.7;color:rgba(255,255,255,.7);max-width:500px}.login-features{display:grid;grid-template-columns:repeat(3,1fr);gap:11px;margin-top:30px}.login-feature{background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.11);border-radius:12px;padding:14px}.login-feature span{font-size:20px}.login-feature strong{display:block;font-size:10px;margin-top:9px}.login-footer{position:relative;z-index:1;color:rgba(255,255,255,.45);font-size:9px}
.login-panel{display:grid;place-items:center;padding:40px}.login-box{width:min(400px,100%)}.login-box h2{font-family:Georgia,serif;font-size:28px;margin:0;color:var(--green-dark)}.login-box>p{color:var(--muted);margin:8px 0 25px;font-size:12px}.login-form .form-group{margin-bottom:15px}.password-wrap{position:relative}.password-toggle{position:absolute;right:8px;top:7px;border:0;background:none;color:var(--muted);padding:5px}.login-options{display:flex;justify-content:space-between;align-items:center;font-size:10px;margin:10px 0 20px}.login-options label{display:flex;gap:6px;align-items:center}.login-options a{color:var(--green);font-weight:700}.demo-box{background:#f4f8f6;border:1px solid var(--line);border-radius:11px;margin-top:19px;padding:12px}.demo-box strong{font-size:10px}.demo-users{display:grid;grid-template-columns:repeat(3,1fr);gap:6px;margin-top:8px}.demo-user{border:1px solid var(--line);background:#fff;border-radius:7px;padding:6px;font-size:8px;text-align:center;cursor:pointer}.demo-user:hover{border-color:var(--green)}.security-note{text-align:center;color:#89958f;font-size:9px;margin-top:16px}
.print-letter{max-width:850px;margin:30px auto;background:#fff;padding:55px;box-shadow:var(--shadow);position:relative}.letter-head{text-align:center;border-bottom:2px solid var(--green);padding-bottom:20px}.letter-head h1{font-family:Georgia,serif;color:var(--green-dark);margin:7px}.letter-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin:25px 0}.letter-block{margin:20px 0}.letter-block h3{font-size:11px;text-transform:uppercase;color:var(--green);letter-spacing:.8px}.qr{width:90px;height:90px;background:repeating-conic-gradient(#173d32 0 25%,#fff 0 50%) 0 0/14px 14px;border:7px solid #fff;outline:1px solid var(--line)}
.public-auth{min-height:100vh;background:#f3f7f5;padding:34px 18px}.public-auth-head{max-width:980px;margin:0 auto 22px;display:flex;justify-content:space-between;align-items:center}.public-auth-head .brand-copy{color:var(--green-dark)}.public-auth-card{max-width:980px;margin:auto;background:#fff;border:1px solid var(--line);border-radius:22px;box-shadow:var(--shadow);overflow:hidden}.public-auth-title{padding:27px 32px;background:linear-gradient(110deg,#0d5645,#1b7760);color:#fff}.public-auth-title h1{font-family:Georgia,serif;margin:0 0 6px;font-size:27px}.public-auth-title p{margin:0;color:rgba(255,255,255,.7);font-size:11px}.public-auth-body{padding:28px 32px}.account-types{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-bottom:25px}.account-card{border:1.5px solid var(--line);border-radius:13px;padding:15px;display:flex;gap:11px;align-items:center;cursor:pointer}.account-card.selected{border-color:var(--green);background:var(--green-soft)}.account-card input{accent-color:var(--green)}.account-card strong{display:block;font-size:12px}.account-card span{display:block;font-size:10px;color:var(--muted);margin-top:3px}.auth-narrow{max-width:460px}.mail-illustration{width:62px;height:62px;border-radius:18px;background:var(--green-soft);color:var(--green);display:grid;place-items:center;font-size:27px;margin-bottom:17px}
.profile-hero{background:linear-gradient(110deg,#0d5645,#1b7760);color:#fff;padding:27px;border-radius:18px;display:flex;align-items:center;gap:18px;margin-bottom:18px}.profile-hero .avatar{width:72px;height:72px;font-size:22px;border:4px solid rgba(255,255,255,.2)}.profile-hero h1{font-family:Georgia,serif;margin:0;font-size:26px}.profile-hero p{margin:5px 0 0;color:rgba(255,255,255,.7);font-size:11px}.profile-hero .badge{margin-left:auto}.detail-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:1px;background:var(--line);border:1px solid var(--line);border-radius:14px;overflow:hidden}.detail-item{background:#fff;padding:17px}.detail-item .meta-label{margin-bottom:6px}.access-chip{display:inline-flex;padding:6px 9px;border-radius:8px;background:var(--green-soft);color:var(--green);font-size:10px;font-weight:700;margin:3px}
.comm-layout{display:grid;grid-template-columns:320px minmax(0,1fr);gap:18px}.conversation-list{overflow:hidden}.conversation-row{display:block;padding:15px;border-bottom:1px solid var(--line);transition:.2s}.conversation-row:hover,.conversation-row.active{background:#f3f9f6}.conversation-row:last-child{border:0}.conversation-subject{display:flex;justify-content:space-between;gap:10px;font-size:11px;font-weight:800}.conversation-preview{font-size:10px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:6px}.conversation-people{font-size:9px;color:#8d9994;margin-top:7px}.staff-chat{height:calc(100vh - 215px);min-height:520px;display:flex;flex-direction:column}.staff-chat-head{padding:18px 20px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between}.staff-chat-head h2{font-family:Georgia,serif;font-size:18px;margin:0}.staff-chat-body{flex:1;overflow:auto;padding:20px}.staff-message{display:flex;gap:10px;margin-bottom:18px}.staff-message.mine{flex-direction:row-reverse}.staff-message-content{max-width:72%}.staff-message-meta{font-size:9px;color:var(--muted);margin-bottom:5px}.staff-message.mine .staff-message-meta{text-align:right}.staff-message-bubble{background:#eef3f0;border-radius:4px 13px 13px 13px;padding:11px 13px;font-size:11px;line-height:1.6}.staff-message.mine .staff-message-bubble{background:var(--green);color:#fff;border-radius:13px 4px 13px 13px}.staff-message.announcement .staff-message-bubble{background:#fff5dc;color:#66521e;border:1px solid #ead594}.staff-compose{padding:14px 18px;border-top:1px solid var(--line);background:#fbfdfc}.recipient-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:9px;max-height:310px;overflow:auto}.recipient{display:flex;align-items:center;gap:9px;border:1px solid var(--line);border-radius:10px;padding:10px}.recipient input{accent-color:var(--green)}.recipient strong{display:block;font-size:10px}.recipient span{font-size:9px;color:var(--muted)}
@media(max-width:1150px){.grid-4{grid-template-columns:repeat(2,1fr)}.case-layout{grid-template-columns:1fr}.login-features{grid-template-columns:1fr}.login-feature{display:flex;gap:10px;align-items:center}.login-feature strong{margin:0}.matrix{grid-template-columns:repeat(3,1fr)}}
@media(max-width:820px){.sidebar{transform:translateX(-100%);transition:.25s}.sidebar.open{transform:translateX(0)}.main{margin-left:0}.menu-toggle{display:block}.page{padding:20px 16px}.topbar{padding:0 16px}.grid-3,.grid-2{grid-template-columns:1fr}.col-span-2{grid-column:auto}.login-page{grid-template-columns:1fr}.login-visual{display:none}.login-panel{min-height:100vh}.form-grid{grid-template-columns:1fr}.full{grid-column:auto}.meta-grid{grid-template-columns:repeat(2,1fr)}.matrix{grid-template-columns:repeat(2,1fr)}.detail-grid{grid-template-columns:repeat(2,1fr)}.comm-layout{grid-template-columns:1fr}.staff-chat{height:auto;min-height:600px}.public-auth-body{padding:22px}.recipient-grid{grid-template-columns:1fr}}
@media(max-width:520px){.grid-4{grid-template-columns:1fr 1fr;gap:10px}.stat-card{padding:14px}.stat-value{font-size:24px}.page-head{flex-direction:column}.search-global{display:none}.quick-grid{grid-template-columns:1fr}.matrix{grid-template-columns:1fr}.meta-grid{grid-template-columns:1fr}.top-actions .language{display:none}.print-letter{margin:0;padding:25px}.letter-grid{grid-template-columns:1fr}.account-types,.detail-grid{grid-template-columns:1fr}.public-auth-head{align-items:flex-start}.profile-hero{align-items:flex-start;flex-wrap:wrap}.profile-hero .badge{margin-left:0}.staff-message-content{max-width:86%}}
@media print{.no-print{display:none!important}.print-letter{box-shadow:none;margin:0;max-width:none;padding:30px}.app-shell{background:#fff}}